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Make a Complaint

At AI Carbon, we are committed to providing the best service and support to our clients and the industry.

We understand that sometimes issues may occur, and we appreciate you bringing them to our attention.

We will do our best to work with you to resolve the matter and anticipate responding to your complaint within 3 business days.

Thank you for your patience.

    If AI Carbon cannot resolve your complaint, you may consider submitting your complaint to the Carbon Market Institute, which oversees the Code of Conduct that AI Carbon adheres to. For more information, please visit the Carbon Market Institute’s complaints website.